Privacy Policy

1.Personal data

The company MK Partnair based in France (hereafter “MK Partnair”) is concerned about the protection of the various personal data transmitted by the customer. We protect your data rigorously. We do not and never will sell your data to third parties.

This Privacy Policy (“Policy”) describes the types of personal data about you that we may collect, how we may use and disclose that data and the choices you can make about the way we collect and use your data.

You do not need to provide us with personal data to visit this website. However, certain services do require you to fill in a form which will require you to provide personal data.

By using this site you agree and accept that we may collect, process, store and/or use the personal data submitted in accordance with the rules set out below. By giving us your consent, you also retain the right to correct, forget and/or delete your personal data.

2.Purpose and scope of the processing

The personal data requested is limited to that which is necessary for MK Partnair to carry out its mission.

2.1 What types of personal data does MK Partnair collect?

When you request a quote or make a reservation for a flight, we may collect and process different types of data about you. This may include personal data that you provide directly to us and information that we collect automatically. Personal data that you provide directly to us may include:

  • Name, address, e-mail address and telephone number;
  • Employer and/or other professional affiliation (name of employer, position, business address, telephone number);
  • Credit cards and other payment cards;
  • Passport or identity card references; Visa references, immigration checks.

The information that we collect automatically is expected to

  • IP adress
  • your path on the site (the pages consulted)
  • the type of browser and operating system used

Data collection through cookies is described in the paragraph “cookie management” – please click on the “cookie management” anchor at the top of the page for more information.

2.2 Exclusion of sensitive data

MK Partnair does not collect any sensitive data about you. Sensitive data includes: racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning health or sexual orientation. If such information is in any way disclosed to us, it will be deleted.

2.3 Data relating to minors

In principle, our products and services are intended for adults who are capable of entering into contractual obligations.

Users who are minors must obtain the consent of their legal guardian prior to the communication of personal data concerning them.

3.How is your personal data used by MK Partnair?t-elles utilisées par MK Partnair ?

When you request information from MK Partnair, the personal data you provide us with is used for our legitimate business interests, including for the following purposes:

  • to respond to your request,
  • to manage subscriptions to our newsletters, website, applications and/or email alerts,
  • to organise the flights,
  • for the purposes of its contractual and legal obligations towards the charterer,
  • to answer your questions or comments,
  • to carry out checks or any other background checks on you,
    for statistical analysis.

4. How is my personal data shared by MK Partnair?

Personal data may be transmitted to the carrier and to all service providers necessary for the performance of the charter contract, as well as to French or foreign authorities who may require such information, in particular for imperatives linked to their immigration policy and security requirements.

Our subcontractors have access to your data on the basis of signed contracts specifying the obligations incumbent upon them in terms of data security or confidentiality protection.

We may transfer your data to affiliates of MK Partnair, located inside and outside the European Union.

We may ask other companies or persons, based inside or outside the European Union, to perform functions on our behalf. MK Partnair may require any third party with whom the company shares personal data to limit its use of such data to the purposes for which it was provided by MK Partnair and not to disclose such data to other parties. These third parties may provide us with the following types of service: hosting, maintenance and management of our contact database.

For these purposes, you authorise MK Partnair to retain and use the personal information and to transmit it to companies involved in the transport service or related services and equipment, data processors working for MK Partnair, MK Partnair agents, government enforcement agencies, and credit and payment card companies. This may involve sending personal information outside the European Union. In this case, we assure you that adequate and appropriate safeguards are in place in terms of confidentiality and data protection.

4.1 Is your data transferred outside the European Union?

You acknowledge and agree that personal data may need to be transferred to countries that do not comply with the requirements of the personal data regulation resulting from the European Regulation 2016/679 of 27 April 2016.

If personal information is transferred to countries outside the European Union in the context of information sharing as defined below, we will ensure that we only transfer such information to third parties who provide adequate safeguards for your personal data. These may include third parties who have self-certified in accordance with the EU-US data protection shield, who have implemented binding corporate rules or adopted standard clauses approved by the European Commission. We only share your personal data with third parties that follow the same strict protection practices as those described in this Privacy Policy.

5.What are your rights?

5.1 Your rights to access your personal data

In accordance with the Regulation (UEI 2016/679 of 27 April 2016), data subjects may access data concerning them directly from MK Partnair at the following address: :

In order to exercise your rights, you must prove your identity by any means. If there is any doubt as to your identity, the Data Protection Officer reserves the right to ask you for the necessary information, including a photocopy of an identity document bearing your signature.

Data subjects may also obtain the rectification or deletion of data concerning them or object on legitimate grounds to the processing of such data, except in cases where the regulations do not allow the exercise of these rights. Any complaint may be lodged with the Commission Nationale de I ‘Informatique et des Libertés.

5.2 Your rights to object to commercial solicitations

We comply with the rules of article L.34-5 of the French Post and Electronic Communications Code, which provides for the prior and express collection of your consent for the sending of commercial canvassing by electronic means (e-mail, push notifications or SMS).

We are likely to use your contact details in the context of commercial transactions, in accordance with the applicable law and the clauses of this privacy policy. You may at any time object to these solicitations, in accordance with the terms and conditions that depend on the communication channel we use to send them to you.

You always have the possibility to oppose the receipt of these solicitations by clicking on the unsubscribe link provided in each e-mail.

6.Retention period

Personal data is kept for a period of 3 years from the date of collection of the data or from the last contact from the prospect or customer.

Cookies management

1.Cookies management

1.1 What is a cookie?

A cookie is a small text file sent by the server of the website you are visiting that is stored on the hard drive of your computer or mobile device. The cookie contains a unique code that enables your browser to recognise your browser when you visit the website or on future repeat visits. Cookies may be placed by the server of the website you visit or by partners with whom this website collaborates. The server of a website can only read the cookies it has placed itself; it does not have access to any other information on your computer or mobile device.

The use of cookies requires your prior and explicit consent. You will always be able to come back to it later and refuse these cookies and/or delete them at any time by changing the settings of your browser.

1.2 The different types of cookies used

1.2.1 Cookies strictly necessary for the proper operation of the website

These are cookies that enable the website to function optimally, and opposition to or deletion of these cookies may degrade your user experience.

They enable you to: navigate between the different sections of the website, complete forms. If you subsequently refuse these cookies, certain sections of the website will not function as they should.

1.2.2 Third party cookies to improve the interactivity of the websites, to measure their audience and to evaluate the performance of advertising campaigns.

The MK PARTNAIR site may rely on certain services offered by third party sites. These include in particular:

  • audience measurements (Google Analytics)

These functions use third-party cookies directly deposited by these services.

2.Management of cookies & web browsers

Most internet browsers are automatically configured to accept cookies. However, you can configure your browser at any time to accept, refuse, block or delete cookies already installed on your computer.

The way in which you can enable or disable cookies and delete them depends on your device and internet browser.

To enable or disable your cookies:

  1. Google Chrome
  • Click on the Google Chrome menu in the browser toolbar. Select Settings.
  • Click View Advenced Settings.
  • In the « Privacy » section, click the Content Settings button.
  • In the « Cookies » section, you can change the following settings:

Block all cookies: Select the option “Prohibit all sites from storing data”. Please note that selecting this setting will prevent most sites that require you to log in from functioning. The icon appears in the address bar each time a cookie is blocked.

Block only third-party cookies: Check the box “Block cookies and third-party site data”. When this option is selected, no third party cookies are accepted, including those from sites that you have added to the exceptions and whose cookies you have authorised.

  1. Microsoft Internet Explorer 6.0, 7.0, 8.0
  1. Mozilla Firefox
  • At the top of the Firefox window, click on the Firefox button and select Options.
  • Select the Privacy panel.
  • Set Retention Rules: to use the custom settings for history.
  • Check the Accept Cookies box to enable cookies and uncheck it to disable them.
  • If you experience problems with cookies, make sure Accept third-party cookies is also checked.
  • Click OK to close the Options window.
  • For more information, please refer to the Mozilla page
  1. Opera
  • Go to Settings > Preferences > Advanced > Cookies
  • Cookie preferences allow you to control how Opera handles cookies. The default setting is to accept all cookies.
  • Accept cookies: all cookies are accepted (default) Accept only cookies from the site I am visiting: cookies from third parties, from a domain outside the one I am visiting, are refused.
  • Never accept cookies: all cookies are rejected.
  • For more information, please refer to the Opera website:
  1. Safari on OSX
  • Click on ‘Safari’ in the menu bar and select ‘Preferences’.
  • Click on ‘Privacy’.
  • To accept cookies: tick ‘never’ in the ‘Block cookies’ section.
  • To block cookies: tick ‘Always’ in the ‘Block Cookies’ section.
  • For more information please refer to the Apple website:
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