Privacy Policy

Last updated: 2 November 2026

1.Personal data

MK PARTNAIR, a French simplified joint-stock company (SAS) with a share capital of €20,000, registered with the Paris Trade and Companies Register under number 790 491 427, whose registered office is at 32 rue de Paradis, 75010 Paris, France (hereafter “MK Partnair”), the data controller, is concerned about the protection of the various personal data transmitted by the customer. We protect your data rigorously. We do not and never will sell your data to third parties.

This Privacy Policy (“Policy”) describes the types of personal data about you that we may collect, how we may use and disclose that data and the choices you can make about the way we collect and use your data.

You do not need to provide us with personal data to visit this website. However, certain services do require you to fill in a form which will require you to provide personal data.

The personal data you send us is processed in accordance with the rules set out below. You have the rights over this data described in section 5. For any question: contact@mkpartnair.com.

2.Purpose and scope of the processing

The personal data requested is limited to that which is necessary for MK Partnair to carry out its mission.

2.1 What types of personal data does MK Partnair collect?

When you request a quote or make a reservation for a flight, we may collect and process different types of data about you. This may include personal data that you provide directly to us and information that we collect automatically. Personal data that you provide directly to us may include:

• Name, address, e-mail address and telephone number;
• Employer and/or other professional affiliation (name of employer, position, business address, telephone number);
• Payment data: when you pay by card, the payment is made on a secure payment terminal and MK Partnair does not keep your card number;
• Passport or identity card references; Visa references, immigration checks.

When the person making the booking (you, your assistant, your company or your agency) gives us the data of the other passengers, they undertake to inform them of this Policy.

The information that we collect automatically is the following:

• IP adress
• your path on the site (the pages consulted)
• the type of browser and operating system used

Data collection through cookies is described in the paragraph “cookie management” – please click on the “cookie management” anchor at the top of the page for more information.

2.2 Exclusion of sensitive data

MK Partnair does not collect any sensitive data about you. Sensitive data includes: racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning health or sexual orientation. If such information is in any way disclosed to us, it will be deleted.

As an exception, if you tell us about an assistance need related to your health (reduced mobility, medical assistance, dietary requirements), this information is used, with your explicit consent, only to organise the flight, and is only passed on to those who need to take it into account (airline, crew, ground handling).

2.3 Data relating to minors

In principle, our products and services are intended for adults who are capable of entering into contractual obligations.

Users who are minors must obtain the consent of their legal guardian prior to the communication of personal data concerning them.

3.How is your personal data used by MK Partnair?

The personal data you provide is used for the following purposes, each with a legal basis (article 6 of the GDPR):

• to respond to your request and prepare a quote: steps taken at your request before entering into a contract;
• to organise the flights and perform the charter contract: performance of the contract;
• to pass passenger data to airlines and authorities, and for invoicing and accounting: legal obligation;
• to manage subscriptions to our newsletters and email alerts: your consent (or, if you are already a customer, our legitimate interest in offering you similar services, which you may refuse at any time);
• to answer your questions or comments: our legitimate interest;
• to carry out checks or any other background verification concerning you: our legitimate interest in preventing fraud and ensuring flight security;
• for statistical analysis and to improve our quotes: our legitimate interest;
• to measure the website’s audience: your consent (see “Cookies management”).

The data marked as mandatory in our forms is needed to answer you. The identity and travel documents of the passengers are required by regulations and by the airline: without them, the flight cannot take place.

No decision about you is taken solely by automated means. When we use an artificial intelligence tool to read a document or prepare a draft, a person at MK Partnair always checks the result before using it.

Should we use your data for another purpose, we would inform you beforehand.

4. How is my personal data shared by MK Partnair?

Personal data may be transmitted to the carrier and to all service providers necessary for the performance of the charter contract, as well as to French or foreign authorities who may require such information, where the law requires it (including passenger registration data), in particular for imperatives linked to their immigration policy and security requirements.

Our subcontractors have access to your data on the basis of signed contracts specifying the obligations incumbent upon them in terms of data security or confidentiality protection.

We may transfer your data to affiliates of MK Partnair, located inside and outside the European Union.

We may ask other companies or persons, based inside or outside the European Union, to perform functions on our behalf. MK Partnair may require any third party with whom the company shares personal data to limit its use of such data to the purposes for which it was provided by MK Partnair and not to disclose such data to other parties. These third parties may provide us with the following types of service: hosting, maintenance and management of our contact database. These include: OVH (website hosting), Railway (hosting of our deal management tool, in the European Union, Amsterdam region), Google Workspace (email), Dropbox (document storage), Youtrust (electronic signature of contracts), Shine (invoicing), HubSpot (customer relations and forms), OpenRouter (artificial intelligence tools that help read documents and draft texts), Cloudflare and Google reCAPTCHA (website security).

For these purposes, you authorise MK Partnair to retain and use the personal information and to transmit it to companies involved in the transport service or related services and equipment, data processors working for MK Partnair, MK Partnair agents, government enforcement agencies, and credit and payment card companies. This may involve sending personal information outside the European Union. In this case, we assure you that adequate and appropriate safeguards are in place in terms of confidentiality and data protection.

4.1 Is your data transferred outside the European Union?

You acknowledge and agree that personal data may need to be transferred to countries that do not comply with the requirements of the personal data regulation resulting from the European Regulation 2016/679 of 27 April 2016.

If personal information is transferred to countries outside the European Union in the context of information sharing as defined above, we will ensure that we only transfer such information to third parties who provide adequate safeguards for your personal data. These may include third parties who have countries recognised by the European Commission as providing an adequate level of protection, including US companies certified under the EU-US Data Privacy Framework (adequacy decision of 10 July 2023), or third parties who have implemented binding corporate rules or adopted standard clauses approved by the European Commission. For a flight to a country outside the European Union, passing the data to the airline and to the authorities of that country is necessary for the performance of the contract. You can obtain a copy of the applicable safeguards by writing to contact@mkpartnair.com. We only share your personal data with third parties that follow the same strict protection practices as those described in this Privacy Policy.

5.What are your rights?

5.1 Your rights to access your personal data

In accordance with the Regulation (EU) 2016/679 of 27 April 2016), data subjects may access data concerning them directly from MK Partnair at the following address: contact@mkpartnair.com.

In order to exercise your rights, you must prove your identity by any means. If there is any doubt as to your identity, MK Partnair reserves the right to ask you for the necessary information, including a photocopy of an identity document bearing your signature.

Data subjects may also obtain the rectification or deletion of data concerning them, the restriction of its processing, receive the data they have provided in a structured, machine-readable format (portability), or object on legitimate grounds to the processing of such data, except in cases where the regulations do not allow the exercise of these rights. Where processing is based on your consent, you may withdraw it at any time. You may also give instructions on what happens to your data after your death. We answer within one month, which may be extended by two months for complex requests.

Any complaint may be lodged with the French data protection authority, the Commission Nationale de l’Informatique et des Libertés (CNIL), online at www.cnil.fr or by post: CNIL, Service des plaintes, 3 place de Fontenoy, 75007 Paris, France.

5.2 Your rights to object to commercial solicitations

We comply with the rules of article L.34-5 of the French Post and Electronic Communications Code, which provides for the prior and express collection of your consent for the sending of commercial canvassing by electronic means (e-mail, push notifications or SMS).

We are likely to use your contact details in the context of commercial transactions, in accordance with the applicable law and the clauses of this privacy policy. You may at any time object to these solicitations, in accordance with the terms and conditions that depend on the communication channel we use to send them to you.

You always have the possibility to oppose the receipt of these solicitations by clicking on the unsubscribe link provided in each e-mail.

6.Retention period

Prospects’ personal data is kept for a period of 3 years from the date of collection of the data or from the last contact from the prospect.

Personal data collected for a charter contract, including passengers’ data, is kept for a period of 3 years, in accordance with our charter conditions.

Invoices and accounting documents are kept for 10 years (article L123-22 of the French Commercial Code).

Card numbers are not kept.